HINO Approved Service Outlet is now in Langkawi.

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December 28, 2023 ,Pulau Langkawi, Kedah – Hino Motors Sales (Malaysia) Sdn. Bhd. (Hino) has official launched its latest service outlet, the Hino Approved Service Outlet (HASO) in Langkawi .

The launch of HASO in Langkawi is the result of a strategic collaboration with Mara Liner Sdn Bhd (MLSB).

Presence at the launch of HASO were Hino MD- Hiroshi Takahashi, Hino Director-Ahmad Yasmin Yahya, MARA Chairman- Datuk Wira Dr. Asyraf Wajdi bin Dato’ Dusuki, MARA Deputy DG-Dato’ Zulfikri bin Osman, MARA Senior Director of Investment- Yahaya bin Sani and CEO of MLSB-Zachary Ismail.

(L)Zachary Ismail receiving HASO appointment letter from Hiroshi Takahashi
Datuk Wira Dr. Asyraf Wajdi bin Dato’ Dusuki and Hiroshi Takahashi
 Datuk Wira Dr. Asyraf Wajdi bin Dato’ Dusuki and Hiroshi Takahashi

MLSB, a wholly-owned company of Majlis Amanah Rakyat (MARA), a major player in public transportation, logistics, and bus services covering all states in Peninsular Malaysia. This collaborative effort is poised to expand both parties’ business capabilities.

For Hino, it signifies an extension of its dealer service network enhancing its reach and customer service, after launching the previous HASO Maraliner Sdn Bhd at Muadzam Shah, Pahang earlier this year.

Datuk Wira Dr. Asyraf Wajdi bin Dato’ Dusuki

In early 2021, HINO developed a new service outlet called HASO that aims to provide 100% after-sales support for customers and cover all HINO operation areas, especially in the service and repair areas. Hino emphasizes that in the commercial vehicle industry, Hino does not just sell vehicles; but also prioritizes after-sales service. This focus ensures the best services, keeps customer vehicles in optimal condition, and contributes to smooth logistics and business operations.

Hino’s mission is clear: ‘To be Malaysia’s most Customer-Centric and reliable Commercial Vehicle company and make our country a better place to live by providing Best-fit Products and Total Support’, which is also where Hino came up with the idea to develop HASO.

Besides the newly launched HASO at Langkawi, Hino currently has another four operating HASOs, one in Sungai Petani, one in Pulau Pinang, one in Semenyih, and another one in Bandar Muadzam Shah, as Hino aims to support customers in sub-urban areas.

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