April 29,2023,Wolfsburg- Elvira Tölkes will take over as the head of Quality Assurance at Volkswagen Passenger Cars,with effect from May 1, 2023. She will report directly to the CEO of Volkswagen Passenger Cars, Thomas Schäfer.
Her predecessor, Christiane Engel, will take up the post of Spokesperson of the Management Board and MD of the Technology Division of Volkswagen Osnabrück.
Tölkes has more than 30 years of experience in product development, production and quality assurance in the automotive sector. She was from AUDI, where she was recently responsible for an interdisciplinary digital transformation project in procurement and IT.
She started her career in the automotive industry at Opel in 1992 after graduating in mechanical engineering from the Technical University of Kaiserslautern. From 1998 she assumed various high-responsibility management positions, including director of homologation, program management, overall vehicle validation and interior development, and vehicle security. Elvira Tölkes assumed responsibility for the engine and component plant in Kaiserslautern in 2011, and became head of the Eisenach plant in 2014. Before joining the Volkswagen Group, she was Vice President of Quality at Opel. She assumes the position of head of Quality Assurance at Volkswagen Passenger Cars on May 1, 2023.
Thomas Schäfer, CEO of Volkswagen Passenger Cars, said, “Christiane Engel has laid crucial foundations in the Quality Assurance of Volkswagen Passenger Cars for turning Volkswagen into a real ‘Love Brand’ that’s 100 percent focused on customers. She has contributed significantly ,achieving top quality in our products’ materials, processing, software and digital services. I would like to thank her for her work , and at the same time welcome Elvira Tölkes to the team as the new head of Quality Assurance. We have found an experienced expert with a proven track record. She will continue what Christiane Engel started and take the quality of our vehicles to the next level. Top quality in materials, processing, software and digital services plays a decisive role in our customers once again seeing us as a love brand. I wish Elvira Tölkes every success in this task.”
With over 1,200 employees, Volkswagen Passenger Cars’ Quality Assurance department oversees a total of 28 production sites across all Volkswagen vehicle classes. The Quality Assurance team sets customer-relevant quality requirements along the entire customer journey in vehicle projects. Via a global network, the independent business unit is also responsible for continuously improving product quality using efficient troubleshooting processes, and for defining and monitoring factory processes and standards in all Volkswagen Passenger Cars plants.