November 26, 2020, Kuala Lumpur – Volvo Buses Malaysia has appointed Karen Tan as the new General Manager for Volvo Buses Malaysia effective from November 1, 2020.
This appointment signifies the aim to further strengthen Volvo Buses’ position in the commercial vehicle market and to grow the business of Volvo Buses in Malaysia.
Tan has nearly 20 years of automotive industry experience and she has worked with Naza Motors, Proton and Frost & Sullivan before joining Volvo Malaysia in 2011.
Over the past nine years with Volvo Trucks, Tan has held various positions including retail network development, uptime centre, strategic planning and project management. Her most recent role was the vice president of marketing and business development for Volvo Trucks Malaysia. She has been part of Volvo Trucks’ management team since 2016.
In this new role, Tan will be leading the Malaysia bus team to grow the business in both city buses and coach segments, including the services sales.
“We are extremely excited to welcome Tan to the Volvo Buses team. Her considerable experience in and involvement with various industry stakeholders will be a great value and essential to strengthen our presence in the Malaysia market and support to the customers,” said Volvo Buses region asia pacific central director Mats Nilsson in a statement.
The new appointment reinforces Volvo Buses’ strong focus on the Malaysia market and strives to improve the market positioning for Volvo Buses through delivering high quality, safe and sustainable transport solutions with a team of dedicated and passionate industry experts.
“I am very happy to be given this opportunity and I look forward to working with our esteemed business partners in Malaysia, in both government and private sectors. Customer satisfaction remains our priority, and we are committed to provide the best product offerings and services solutions to our customers and to the public transportation in Malaysia. With the strong customer-centric mindset from the Malaysia bus team, we will continuously offer the best premium ownership experience to our customers,” shared Tan.