October 15, 2020, Kuala Lumpur – Mercedes-Benz Malaysia and Mercedes-Benz Services Malaysia has announced that all Mercedes-Benz authorised dealers nationwide will remain open for business and follow the safety protocol of Mercedes-Benz Star Shield, throughout this Controlled Movement Control Order (CMCO) period.
The Mercedes-Benz Star Shield programme is a safety protocol for all its dealers and customers. It consists of a comprehensive safety plan that includes the provision of masks and hand sanitisers, cleaning and sanitisation of showroom cars and common areas, temperature checks and limited customers per entry.
In order to minimise social contract, the Mercedes-Benz Star Shield also includes initiatives like the Drop & Go, door-to-door and express service.
“As we ride through this pandemic, the health, welfare and safety of our employees and customers continue to remain a top priority. We encourage all our customers to book their service or test-drives online and follow SOPs all the time,” the company said in a statement.
The company also highlighted that the Service24h Roadside Assistance will remain operational for emergency breakdown and technical issues.
For more information, visit www.mercedes-benz.com.my or call 1800-88-1133.