June 1, 2020, Kuala Lumpur – Volkswagen Passenger Cars Malaysia, the official distributor for Volkswagen vehicles in Malaysia, has introduced the service option to deliver the new Volkswagen cars to the doorsteps of its new owners.
This service is available nationwide at all authorised Volkswagen dealership and the delivery is free for owners located within a 20 km radius from their selected dealership.
“With the introduction of this service, we are closing the loop and making it easy for our customers to buy a Volkswagen from the comfort and safety of their own homes It is as simple as selecting their preferred model on the eShowroom, finalising the sales process and having the new car delivered right to their doorstep,” said its managing director Erik Winter in a statement.
He added that this is part of its Safe Hands campaign.
“We have adopted contactless procedures for both sales and aftersales to give our customers the assurance that their safety is our top priority,” he said.
All the new Volkswagen cars will be delivered on a single flatbed carrier truck and fully covered in canvas to ensure tip-top condition upon delivery.
Adhering to strict safety guidelines, the carrier trucks are cleaned and disinfected before and after each delivery, with drivers regularly checked and practicing Covid-19 safety measures.
Owners will receive a SMS notification once their new car has been collected and is en route to them. As added safety measure, the owner’s welcome kit and car keys will be safety placed in the car.
For more information, customers can enquire at their preferred dealership or visit www.volkswagen.com.my.