April 13, 2020, Kuala Lumpur – Kia Motors Corporation has announced the launch of the ‘Kia Promise’, a global warranty extension programme for its vehicles.
It is designed to support Kia customers whose movements may be limited because of the Covid-19 pandemic.
The Kia Promise covers 142 countries and all vehicles with original Kia warranties that expiry between February 1, and April 30, 2020. It extends the warranty of all eligible vehicles to end of June 2020.
With many countries and businesses taking precautionary measures to counteract the Covid-19 pandemic, the Kia Promise aims to help customers who may be unable to visit a workshop during this time. The programme also helps customers who are not able to bring their car in for servicing.
“By extending Kia’s comprehensive warranty cover to customer who may be affected by the pandemic, Kia Motors hopes they have one less thing to worry about during this time. Our goal is to help to alleviate any concerns our customers have about vehicle maintenance during periods of social distancing,” said Kia Motor Corporation senior vice president and head of global customer experience division Sangdae Kim in a statement.
Prioritising the safety, health and well-being of its customers, business partners and employees, Kia Motors continues to closely monitor Covid-19 developments in communities where it does business.
The company continuously strives to prevent infections at its facilities while working with federal, state and local authorities, complying with all standards set by those entities.