February 24, 2020, Shah Alam – Volvo Malaysia Sdn Bhd, the official distributor of Volvo commercial trucks in Malaysia, has delivered 10 units of Volvo FM 440 trucks to Multimodal Freight Sdn Bhd.
This is the first truck delivery this year and these 10 units are in addition to the 40 units of Volvo trucks that Multimodal had taken delivery last year. To date, Multimodal owns a total of 200 Volvo trucks in its fleet.
Multimodal, a wholly-owned subsidiary of Keretapi Tanah Melayu Bhd (KTMB), was first established in 1989 as a forwarding company to handle KTMB’s locomotive and rolling stock import shipments and to serve railway cargo customers that required forwarding services.
The company then grew and obtained its haulage license in 1991 to capitalise on the growing containerisation industry back then. In 1995, Multimodal became a first time customer of Volvo Trucks by buying 30 units of the Volvo FL10 model to support its business. Over the years, it continued to add more Volvo trucks to its fleet and today, the company has owned a total of 200 Volvo trucks in its fleet, as well as became a key customer of the Swedish truck manufacturer.
“We would like to thank Multimodal for their steadfast support and trust given to the Volvo brand. Our customer’s success is our sucess too, and we make it our responsibility to ensure that our products and services are providing the best outcome and return on investment to our customers such as Multimodal.
“FM is an ideal all-round player in our range of trucks, and its first-class driving features and properties will provide Multimodal with many levels of flexibility and transport efficiency,” said Volvo Malaysia managing director Mitch Peden in a statement.
For these 50 units of trucks, Multimodal has signed up for Volvo’s Gold Service Agreement, which will cover preventive maintenance and repairs.
As part of this service agreement, Multimodal also get to enjoy an added feature called Volvo Uptime Promise, which was first introduced to the Malaysian market last year. This unique benefit will provide monetary compensation to Volvo Trucks’ Gold Service Agreement customers if their truck experience a breakdown time that exceed Volvo Trucks’ 12 hours of committed time to put the truck back on the road.
“We have been using Volvo Trucks for over 20 years now and we have been very pleased with the performance, safety features and fuel efficiency. The trucks’ comfortability, power and great maneuverability have also helped us to retain good drivers and attract new recruits. I am very comfortable to have Volvo Trucks maintain the fleet for us.
“After all, our focus is to grow our transport business. The Volvo Gold Service Agreement assures me that our trucks are in the good hands of the experts, who can help to ensure the best possible truck uptime,” said Multimodal Freight Sdn Bhd chief executive officer Mohd Hasdey Yaakob.